S                                                           Solo
Donostia

Terms and Conditions


Last update: May 28th 2026

AGREEMENT TO OUR LEGAL TERMS
We are Solo & Company (“Company”, “we”, “us”, or “our”), a company registered in Spain with its registered address at Urbieta Kalea, 55, 20006 Donostia / San Sebastián, Gipuzkoa.
We operate the website solodonostia.eus (the “Site”), as well as any related products or services that refer to these Terms and Conditions (collectively, the “Services”).
You can contact us by phone at +34 659 716 983, by email at [soloycompany@gmail.com](mailto:soloycompany@gmail.com), or by post at Urbieta Kalea, 55, 20006 Donostia / San Sebastián, Gipuzkoa, Spain.
These Terms and Conditions constitute a legally binding agreement between you and Solo & Company regarding your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree with all of these Terms and Conditions, you are prohibited from using the Services and must discontinue use immediately.
We reserve the right to make changes or modifications to these Terms and Conditions at any time. Updated versions will be indicated by a revised “Last updated” date. Your continued use of the Services after changes are posted constitutes your acceptance of those changes.
We recommend that you print a copy of these Terms and Conditions for your records.
---


TABLE OF CONTENTS

  1. Our Services
  2. Intellectual Property Rights
  3. User Representations
  4. Products
  5. Purchases and Payments
  6. Return Policy
  7. Prohibited Activities
  8. User Generated Contributions
  9. License to Contributions
  10. Third-Party Websites and Content
  11. Services Management
  12. Term and Termination
  13. Modifications and Interruptions
  14. Governing Law
  15. Dispute Resolution
  16. Corrections
  17. Disclaimer
  18. Limitation of Liability
  19. Indemnification
  20. User Data
  21. Electronic Communications, Transactions, and Signatures
  22. Miscellaneous
  23. Contact

---


1. OUR SERVICES
The information provided through the Services is not intended for distribution or use in any jurisdiction where such use would violate local laws or regulations.
Users who access the Services from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
---


2. INTELLECTUAL PROPERTY RIGHTS
  Our intellectual property
We own or are licensed to use all intellectual property rights in the Services, including content, web design, graphics, text, images, logos, trademarks, and other materials available on the Services.
All content is protected by copyright, trademark, and other intellectual property laws.
The content is provided for personal, non-commercial use only.
   Use of our Services
Subject to compliance with these Terms and Conditions, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, publish, sell, or exploit any content from the Services without our prior written permission.
If you wish to use any content beyond what is permitted here, you may contact us at [soloycompany@gmail.com](mailto:soloycompany@gmail.com).
  Your contributions
Any comments, suggestions, ideas, or other information submitted to us may be used without restriction or compensation.
By submitting content, you confirm that:

  • you own or have the necessary rights to such content;
  • the content does not infringe any law or third-party rights;
  • the content is not misleading, illegal, abusive, or harmful.

You remain solely responsible for your contributions.
---


 3. USER REPRESENTATIONS
By using the Services, you represent and warrant that:

  1. You have the legal capacity to accept these Terms and Conditions.
  2. You are not a minor in your jurisdiction or have parental permission.
  3. You will not access the Services using bots, scripts, or other automated means.
  4. You will not use the Services for illegal or unauthorized purposes.
  5. Your use complies with all applicable laws and regulations.

We reserve the right to suspend or terminate access if any information provided is false, inaccurate, or incomplete.
---


 4. PRODUCTS
We attempt to display product colours, specifications, images, and details as accurately as possible. However, we do not guarantee that all information is accurate, complete, or error-free.
Products are subject to availability.
We reserve the right to discontinue products or change prices at any time without notice.
---


5. PURCHASES AND PAYMENTS
We accept Visa payments.
By placing an order, you agree to provide current, complete, and accurate payment and billing information.
All prices are listed in euros.
We reserve the right to:

  • correct pricing errors;
  • refuse or cancel orders;
  • limit purchase quantities;
  • refuse orders that appear fraudulent or intended for resale.

Applicable taxes and shipping fees may be added where required.
---


 6. RETURN POLICY

  • In case of returns or exchanges, shipping costs are borne by the customer. To process a return, please email: [lainer.donostia@gmail.com](mailto:lainer.donostia@gmail.com)
  • Returns must be requested within 14 calendar days from the date of delivery.

   Shipping costs/payment information
Shipping is free to mainland Spain, Balearic Islands, and Canary Islands. From purchase to delivery, you will receive a tracking number to monitor your shipment.
---


7. PROHIBITED ACTIVITIES
You agree not to:

  • use the Services for illegal purposes;
  • collect data or content without authorization;
  • attempt to bypass security measures;
  • interfere with the operation of the Services;
  • harass or harm others;
  • submit false or misleading information;
  • use automated systems to access the Services;
  • copy or exploit website content without permission.

---


 8. USER GENERATED CONTRIBUTIONS
If you submit content through the Services, you are solely responsible for it.
You agree that your contributions:

  • are lawful;
  • do not infringe third-party rights;
  • are not offensive, abusive, or misleading.

We reserve the right to remove content at our discretion.
---


9. LICENSE TO CONTRIBUTIONS
By submitting content through the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, display, and distribute such content in connection with the operation of the Services.
---


10. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain links to third-party websites or services.
We are not responsible for the content, accuracy, or practices of third-party websites.
Accessing third-party websites is at your own risk.
---


11. SERVICES MANAGEMENT
We reserve the right to:

  • monitor the Services for compliance;
  • restrict access to the Services;
  • remove content that violates these Terms;
  • manage the Services to protect our rights and operations.

---


 12. TERM AND TERMINATION
These Terms and Conditions remain in effect while you use the Services.
We may suspend or terminate access at any time, without notice, in case of breach of these Terms or applicable law.
---


 13. MODIFICATIONS AND INTERRUPTIONS
We may modify, suspend, or discontinue any part of the Services at any time without notice.
We do not guarantee uninterrupted access and are not responsible for downtime or interruptions.
---


 14. GOVERNING LAW
These Terms and Conditions are governed by the laws of Spain.
---


 15. DISPUTE RESOLUTION
Any dispute arising from these Terms or the use of the Services shall be subject to the jurisdiction of the courts of Spain.
---


 16. CORRECTIONS
Information on the Services may contain typographical errors or inaccuracies.
We reserve the right to correct errors and update information at any time.
---


 17. DISCLAIMER
The Services are provided “as is” and “as available”.
We make no warranties regarding accuracy, reliability, or availability.
Use is at your own risk.
---


 18. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Solo & Company shall not be liable for indirect, incidental, consequential, or punitive damages arising from use of the Services.
---


 19. INDEMNIFICATION
You agree to indemnify and hold harmless Solo & Company from any claims, damages, losses, liabilities, or expenses resulting from:

  • your use of the Services;
  • your breach of these Terms;
  • violation of third-party rights.

---


 20. USER DATA
We may store and process data related to your use of the Services.
While we take reasonable measures to protect data, we are not responsible for loss, corruption, or unauthorized access.
---


 21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
By using the Services, you agree to receive electronic communications from us.
You agree that electronic agreements and communications satisfy any legal requirement for written communication.
---


 22. MISCELLANEOUS
These Terms constitute the entire agreement between you and Solo & Company.
If any provision is found unenforceable, the remaining provisions remain valid.
Failure to enforce any right does not constitute waiver.
---


 23. CONTACT
Solo & Company
Urbieta Kalea, 55
20006 Donostia / San Sebastián
Gipuzkoa, Spain
Email: [soloycompany@gmail.com](mailto:soloycompany@gmail.com)
Phone: +34 659 716 983